Privacy Policy

At Neural Horizon, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and applicable data protection regulations.

This policy applies to all users of our website, services, and platforms. By interacting with us, you consent to the practices described herein.

We collect personal and non-personal information that is reasonably necessary for our business functions. This may include:

• Personal identification details (name, email address, company name)
• Usage data (IP address, browser type, pages visited)
• Device and technical data
• Form submissions, survey responses, and consultation requests

We may also collect information from third-party analytics providers and public sources when legally permitted.

Your information is used to deliver, improve, and personalise our services. Specifically, we may use it to:

• Provide AI solutions and client support
• Respond to inquiries and consultation requests
• Send updates, newsletters, and promotional materials (with your consent)
• Analyse usage trends to enhance user experience
• Ensure platform security and compliance

We use cookies and similar technologies to gather analytics and improve functionality. These include:

• Essential cookies – required for core website operations
• Performance cookies – help us understand user behaviour
• Marketing cookies – used to deliver relevant advertising

You can manage cookie preferences at any time via our Cookie Settings or through your browser controls.

We implement robust technical and organisational measures to safeguard your data. These include:

• Encryption of data in transit and at rest
• Regular vulnerability assessments and security audits
• Role-based access controls and authentication

While we strive to protect your information, no digital transmission or storage method is 100% secure. We encourage users to take appropriate precautions when sharing information online.

As an individual, you have certain rights regarding your personal data under Australian law, including:

• The right to access your personal information
• The right to correct or update inaccurate data
• The right to withdraw consent for marketing communications
• The right to request deletion, subject to legal obligations

To exercise your rights, please contact us via the methods listed below.

Our website may contain links to third-party sites or services. We do not control, and are not responsible for, the privacy practices of these external sites.

We recommend reviewing the privacy policies of any third-party platforms you engage with through our website.

Neural Horizon does not knowingly collect personal information from children under the age of 16. If we become aware that such data has been collected without verified parental consent, we will take steps to remove it promptly.

We may update this Privacy Policy to reflect changes in technology, legislation, or our practices. Any updates will be posted on this page with a revised effective date.

We encourage users to review this policy periodically to stay informed.

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@neuralhorizon.com
• Phone: +61 2 8000 1234
• Postal Address: Neural Horizon Privacy Office,
  Level 12, 88 Collins Street,
  Melbourne VIC 3000, Australia

For more details on our legal terms, please review our Terms of Service.